Terms of Purchase for Ebbetes
Welcome to Ebbetes, your destination for authentic retro sports apparel. These Terms of Purchase govern all orders placed through our website (ebbetes.com). By placing an order with us, you agree to comply with these terms. Please read them carefully before making a purchase.
1. Order Placement and Acceptance
When you place an order on our website, you submit an offer to purchase the selected products under these terms. We reserve the right to accept or reject your order at our discretion, for reasons such as product unavailability, pricing errors, or suspected fraudulent activity.
If your order is accepted, we will send you an order confirmation email to the address provided during checkout, detailing your purchase, shipping information, and order number. This email serves as confirmation that your order has been processed.
2. Pricing and Payment
All product prices on our website are listed in USD (United States Dollars) and include applicable taxes, unless otherwise stated. We reserve the right to update prices at any time, but changes will not affect orders that have already been confirmed.
We accept major credit cards (Visa, Mastercard, American Express, Discover) and other secure payment methods as indicated on our checkout page. By providing payment information, you warrant that you are authorized to use the payment method and that all details provided are accurate.
Payment is processed at the time of order placement. If payment is declined, your order will not be processed, and you will need to submit a new order with valid payment details.
3. Shipping and Delivery
- Processing and Shipping Time: We strive to process orders promptly. Orders placed on our website are typically shipped the day after the order is placed.
- Delivery Timeframe: Once shipped, delivery is estimated to take 5 days or less from the shipping date, regardless of the destination.
- Shipping Costs: We offer free global shipping on all orders, with no minimum purchase required.
- Tracking Information: After your order is shipped, we will provide a tracking number via email, allowing you to monitor the progress of your delivery.
Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs delays or carrier disruptions. We are not liable for delays in delivery caused by external circumstances.
4. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 60-day return policy from the date of delivery. To be eligible for a return, items must be unused, in their original condition, and with all tags and packaging intact.
Return Process:
- Contact our customer service team at [email protected] with your order number and reason for return to request a return authorization.
- Once authorized, you will receive instructions on how to ship the item back to us. Please note that you are responsible for the cost of return shipping, unless the return is due to a defect or error on our part.
- After we receive and inspect the returned item (and confirm it meets the return criteria), we will process your refund.
Refund Timeline:
Refunds are issued to the original payment method within 5-10 days of us receiving and approving the returned item. The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.
5. Product Availability and Accuracy
We make every effort to ensure that product descriptions, images, and availability information on our website are accurate. However, we do not guarantee that all information is error-free, and stock levels may change unexpectedly.
If a product you ordered becomes unavailable after your order is confirmed, we will notify you promptly via email and issue a full refund for the unavailable item.
6. Intellectual Property
All products sold on Ebbetes are designed to honor sports history, and we respect the intellectual property rights of third parties. Our products are intended for personal use only, and resale of items purchased from our website is prohibited without our prior written consent.
7. Limitation of Liability
Ebbetes shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim related to your purchase shall not exceed the total amount paid for the affected product(s).
8. Changes to Terms
We may update these Terms of Purchase from time to time to reflect changes in our business practices, legal requirements, or industry standards. When we make changes, we will revise the “Last Updated” date at the top of this page and post the updated terms on our website. Your continued use of our website or placement of orders after changes are made constitutes acceptance of the revised terms.
9. Contact Us
If you have any questions or concerns about these Terms of Purchase, please contact our customer service team at:
Email: [email protected]
We are committed to addressing your inquiries promptly and ensuring a positive shopping experience.
Last Updated: 2025.08.05