Privacy Policy for Ebbetes

At Ebbetes, we take the privacy and security of your personal information very seriously. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when interacting with our website, purchasing our products, or communicating with our team. By using our website (ebbetes.com) or engaging with our services, you acknowledge that you have read, understood, and agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal information to provide you with a seamless shopping experience and improve our services:

  • Personal Identification Information: This includes your name, email address (e.g., when you contact us at [email protected]), shipping and billing addresses, phone number, and payment details (such as credit card information) when you place an order.
  • Usage Data: Information about how you interact with our website, including your IP address, browser type, device information, pages visited, time spent on the site, and referral sources. This data is collected using cookies and similar tracking technologies (see Section 3 for more details).
  • Communication Data: Records of your communications with us, such as emails, live chat messages, or feedback submitted through our website, to help address your inquiries and improve our support.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Processing Orders: To fulfill your purchases, including processing payments, arranging shipping, and providing order confirmations and tracking updates.
  • Customer Support: To respond to your questions, resolve issues, and provide personalized assistance (e.g., helping you track down a specific retro jersey or answer sizing questions).
  • Improving Our Services: To analyze website usage, identify trends, and enhance our product offerings, website functionality, and user experience.
  • Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or sports heritage content that we believe may interest you. You can opt out of these communications at any time (see Section 7).
  • Legal Compliance: To comply with applicable laws, regulations, or legal requests, such as processing tax documents or responding to lawful subpoenas.

3. Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device—to enhance your browsing experience. Cookies help us remember your preferences (e.g., language or region), track items in your cart, and analyze how visitors use our site. We may also use third-party analytics tools (e.g., Google Analytics) that use cookies to collect usage data.

You can manage or disable cookies through your browser settings, but note that disabling cookies may affect the functionality of our website (e.g., preventing you from completing a purchase).

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data (e.g., payment information) using secure socket layer (SSL) technology.
  • Secure storage of data on servers with restricted access.
  • Regular reviews and updates to our security protocols to address emerging threats.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to minimizing risks to your data.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with trusted third parties who assist us in operating our business, provided they agree to protect your data and use it only for the purposes we specify. These third parties may include:

  • Payment processors (e.g., to process credit card transactions).
  • Shipping and logistics providers (e.g., to deliver your orders).
  • IT service providers (e.g., to maintain our website and servers).

We may also disclose your information if required by law, to protect our legal rights, or to respond to emergencies involving potential harm to you or others.

6. Your Rights Regarding Your Information

You have the following rights regarding your personal information, subject to applicable laws:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Ask us to update or correct inaccurate information.
  • Deletion: Request that we delete your personal information, where we are not required by law to retain it.
  • Opt-Out: Choose to stop receiving marketing communications from us (see Section 7).

To exercise these rights, please contact us at [email protected] with your request. We will respond to valid requests within a reasonable timeframe, typically within 30 days.

7. Opting Out of Marketing Communications

If you no longer wish to receive promotional emails from us, you can opt out by clicking the “unsubscribe” link at the bottom of any marketing email or by emailing us at [email protected] with the subject line “Unsubscribe from Marketing.” Please note that even if you opt out, we may still send you transactional emails (e.g., order confirmations or shipping updates), as these are necessary for your purchases.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the “Last Updated” date at the top of this policy and post the updated version on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

We are committed to addressing your inquiries promptly and ensuring your privacy is respected.

Last Updated: 2025.08.05